Iberia Medical Center PROMISE Award Presented
Friends and team members gathered on Wednesday, October 14, 2026 to present Krystan Judice, Service Excellence Manager, with the Iberia Medical Center PROMISE Award.
As our Service Excellence Manager, Krystan consistently goes above and beyond to ensure that everyone feels supported and cared for - from patients and families to staff members across all departments. She has a calm and reassuring presence that immediately puts others at ease, especially during stressful situations. Her ability to lead with kindness, empathy, and compassion creates a positive environment for both patients and employees at IMC. She not only encourages empathy in others, but models it in every interaction she has.
Krystan’s ability to connect with people, listen without judgement, and make others feel understood is truly remarkable. She has a gift for helping others see the importance of human connection in healthcare, and her influence reaches beyond her role. Krystan plays a vital role in the overall success of our team by fostering a culture where people feel heard, valued, and respected. Her dedication to service excellence and genuine care for others make her truly deserving of this recognition.
The PROMISE Award is designed to honor the exceptional contributions of our non-clinical staff members who play a crucial role to ensure the optimal functionality of our healthcare facility. Whether it is through administrative support, hospitality services, or any other non-clinical role, this award celebrates individuals who exemplify the core values of our organization and contribute to the overall success of our team.


